Your results

The reading physician produces it. With your permission we also send a copy directly to your GP — if you do not have one, our own GPs review and release the report.

Tell us when you book or at your appointment. In the rare case that you have no e-mail address, you can ask for your report in paper format instead.

Give us your GP's e-mail address in writing or by e-mail, and tell us we may share it. We send the copy with your permission and not without it.

Take it to your doctor. The report carries a recommendation, and your own GP or referring clinician is the person to discuss the findings with at a follow-up appointment — they hold the rest of your medical history, which is what turns a result into a decision.

You will be advised on the best time to come back. In most cases one re-test appointment is offered free of charge, although this cannot be guaranteed.

Telephone the clinic and we will check. Two things commonly explain it: a report is not released until the test has been paid for, and e-mail carrying a PDF attachment is often filtered — look in your junk or spam folder before you call.